Privacy and enquiries

An enquiry contains your email address, selected topic, message, language and optional name. We use it to answer your question, assign it to an appropriate operator and keep track of its response and closure. This is an enquiry service, not registration or a marketing subscription. We do not add you to a mailing list. The website has no visitor analytics or advertising tools.

Hosting and anti-abuse services also process technical information, such as network addresses, request and security metadata, and verification signals. Turnstile checks help protect the form from automated abuse. Temporary submission identifiers help distinguish deliberate retries. The application’s bounded retry record contains keyed identifiers, timestamps and sending states, not message contents, and expires 24 hours after the first reservation. It does not guarantee permanent duplicate prevention.

MonsterASP.NET provides website hosting, the secretary mailbox and authenticated SMTP sending. The selected services are in the United States; the mail service is recorded in Salt Lake City. Provider documentation identifies infrastructure in the United States and Europe and international-transfer safeguards. Backup and disaster-recovery documentation describes additional locations; we do not claim that every copy stays in one country. See MonsterASP.NET’s privacy policy — English.

Cloudflare supplies domain registration, authoritative DNS and Turnstile verification. Domain registration involves registrar/account information; DNS and verification have separate technical-data purposes. Cloudflare is not selected as a proxy/CDN for this website. DNS-only operation does not remove Turnstile processing. Read Cloudflare’s privacy policy — English and the Turnstile Privacy Addendum — English.

The retained HostPapa address, secretary@cornwallbahai.org, is intended to forward enquiries to the current secretary mailbox after forwarding is verified. Messages sent to that older address may have additional retained copies. Read HostPapa’s privacy policy — English. WHC is the former registrar and former hosting/mail provider; it is not the current enquiry processor. Historical provider records remain subject to the former provider’s own practices.

We delete controllable enquiry copies 90 calendar days after the enquiry is closed. Open enquiries are not treated as closed merely because a reply was sent. Confirmed spam is deleted within seven calendar days of receipt. These procedures cover controlled Inbox, Sent, Trash, archives, and managed client or forwarding copies; they require operator action.

Provider logs, queues and backups have separate retention. MonsterASP.NET states that IIS/mail/FTP logs remain for six months, control-panel/security logs for 12 months, and deleted information can remain in backup rotation for up to 31 days. Its mailbox folders have no automatic deletion. HostPapa describes a 14-day deleted-mail recovery window. These are provider limitations, not promises of immediate erasure of every copy. Provider retention and international processing can continue after our working copies are deleted.

Ask us about access, correction or deletion of information you supplied. We may request proportionate identity verification, locate relevant controllable copies and explain any confirmed provider limitations. Please send requests privately, without posting messages or addresses in public issue trackers. Sending acceptance is not proof of inbox receipt. For a local question or privacy request, contact us or use the secretary email above.